Welcome to ProAssist (“ProAssist,” “we,” “our,” or “us”). By accessing or using the ProAssist application, website, AI tools, video features, or related services (collectively, the “Service”), you agree to these Terms of Service (“Terms”).
If you do not agree, do not use the Service.
1. Nature of the Service
ProAssist provides:
- AI-generated guidance
- Educational content
- Troubleshooting suggestions
- Checklists
- Optional video-based consultation tools
- Referrals to third-party professionals
ProAssist does not provide licensed professional services. The Service is intended for informational and educational purposes only.
2. No Professional Advice
ProAssist is not:
- A licensed contractor
- A licensed electrician
- A licensed plumber
- A structural engineer
- An architect
- A building inspector
- A code compliance authority
Information provided by the Service does not constitute professional advice, and should not be relied upon as a substitute for licensed professional consultation.
You are solely responsible for determining whether a task requires a licensed professional.
3. AI-Generated Content Disclaimer
ProAssist uses artificial intelligence systems to generate responses. You understand and agree:
- AI output may be incomplete, inaccurate, outdated, or incorrect.
- AI systems may hallucinate or provide unsafe recommendations.
- Outputs are generated automatically and are not individually reviewed.
- ProAssist makes no guarantees regarding correctness, safety, or suitability.
- You assume full responsibility for any action taken based on AI output.
4. Assumption of Risk
Home improvement and repair activities involve inherent risks, including:
- Personal injury
- Death
- Fire
- Flooding
- Electrical shock
- Structural damage
- Property damage
- Code violations
By using ProAssist, you acknowledge and voluntarily assume all risks associated with performing repairs, installations, or modifications.
5. Activities You Must Not DIY
You agree not to rely on ProAssist guidance for:
- Gas line work
- Major electrical panel work
- Structural load-bearing modifications
- Foundation work
- Major roof structural repair
- Any work requiring a licensed professional in your jurisdiction
If in doubt, hire a licensed professional.
6. No Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
ProAssist disclaims all warranties, including:
- Accuracy
- Fitness for a particular purpose
- Non-infringement
- Reliability
- Safety
- Merchantability
We do not warrant that:
- The Service will be uninterrupted
- The Service will be error-free
- AI output will be accurate
- The Service will prevent harm
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
ProAssist, its founders, officers, employees, contractors, affiliates, and partners shall not be liable for:
- Personal injury
- Death
- Property damage
- Financial loss
- Business interruption
- Code violations
- Fines
- Insurance denial
- Indirect, incidental, special, consequential, or punitive damages
Your sole remedy for dissatisfaction is to stop using the Service.
If liability is found, it shall not exceed the amount you paid to ProAssist in the preceding 3 months.
8. User Responsibility
You are solely responsible for:
- Verifying information before acting
- Complying with local building codes
- Obtaining required permits
- Using proper safety equipment
- Ensuring safe working conditions
- Determining whether a task is within your skill level
ProAssist does not supervise, inspect, or verify your work.
9. Third-Party Professionals
If ProAssist refers you to a contractor or professional:
- They are independent third parties.
- We do not guarantee their quality, licensing, or results.
- We are not responsible for disputes, damages, or losses arising from their work.
10. Indemnification
You agree to indemnify and hold harmless ProAssist and its founders from any claims, damages, losses, liabilities, or legal expenses arising from:
- Your use of the Service
- Your repair activities
- Your reliance on AI output
- Injury or damage caused by your actions
11. Arbitration & Waiver of Class Actions
Any dispute shall be resolved through binding arbitration. You waive the right to:
- Jury trial
- Class actions
- Class arbitration
12. Age Requirement
You must be at least 18 years old to use ProAssist.
13. Modification of Terms
We may update these Terms at any time. Continued use constitutes acceptance.
14. Governing Law
These Terms are governed by the laws of [Insert State], without regard to conflict of law principles.